Pub charges customers 10pc more to pay at the bar

For many pub-goers, there is something sacred about ordering at the bar. The unspoken etiquette of queuing unorderly while desperately trying to get the bartender’s attention may be slow and tedious but it is a tradition Britons are quick to defend. However one pub landlord is attempting to break the tradition by charging punters an extra 30p on pints ordered at the bar. Ben Cheshire, who runs The Coronation pub in Southville, Bristol, is so keen for customers to order via their smartphone that he has created a two-tier pricing system whereby some drinks are almost 10pc more expensive for customers who order in-person. It means a pint of the house lager costs customers £3.50 at the bar – or £3.20 if they order through the QR code. For cask ales, it’s 20p cheaper using a smartphone. Mr Cheshire dismissed suggestions the practice was discriminatory against older customers and those who find the technology difficult to use. The pub owner said his clientele had become much younger since the Covid pandemic and that the digital service reduced the burden on his staff. He said: “I lost all my older crowd completely overnight when everything had to go to ‘table service...

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